Return to Help Index
Billing and Payment | |||||||
Can I pay by check? | |||||||
Yes. However, we will not begin processing your order until we receive your payment and it clears your financial institution.
|
|||||||
Do I have to pay sales tax? | |||||||
You only have to pay sales tax if you are located in the state Texas. You should check with your state if use taxes may be applicable on your purchases. | |||||||
I have a question on my charges. | |||||||
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service at 817-860-2430 or use our contact form for further assistance. | |||||||
I need a copy of my receipt/invoice. | |||||||
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |||||||
When will my credit card be charged? | |||||||
Your credit card will be charged once we have confirmed your membership status and order, usually within 24-48 hours of placing your order. We begin processing your order upon receipt of your payment. |